NYC ACCESS HRA 4.4

NYC ACCESS HRA 4.4

Department of Information Technology And Telecomm – Freeware – Android iOS
out of 99376 votes
Latest Version
4.4
Safe to install

NYC ACCESS HRA: Simplifying Public Assistance Access

Boris Weber

The NYC ACCESS HRA app streamlines the process of applying for and managing public assistance benefits in New York City, making it easier for residents to navigate essential services.
2025 Editor's Rating
EXCELLENT User Rating

ACCESS HRA mobile is a convenient app that allows you to access and manage your benefits anytime, anywhere. With this app, you can easily view important details about your case and track your benefit balances.

In the Cases section, you can check the current status of your SNAP or Cash Assistance case, as well as the balance on your EBT card. You can also view upcoming recertification dates and track your Fair Fares NYC discount status or Access-A-Ride status.

The Appointment section lets you stay organized by providing an overview of your upcoming, missed, and completed appointments. You also have the option to set reminders for your appointments directly on your phone or tablet.

In the Payments section, you can keep track of upcoming and past payments related to your case. This includes payments made to your landlord, utility company, or your EBT card.

If you need to provide documents to support your application, recertification, periodic report, or special grant request, the Required Documents section helps you keep track of what is needed. You can easily take photos of each document or select from your camera roll. The My Uploads screen allows you to view the history of documents you have uploaded. It is important to note that uploaded documents must be of good quality for the agency to review. Please check the My Documents section to verify if the agency has accepted the documents you submitted.

The Documents section displays a list of accepted documents that the agency has received from you. Each document will remain on the list for 60 days from the acceptance date.

In the Profile section, you can view and update your contact information and notification preferences. It's important to note that if you have a CA or SNAP case, you can only update your profile every 24 hours. However, if you are a Fair Fares NYC client, you can update your profile as often as needed.

With real-time notifications, you can stay informed about important updates regarding your case. This includes reminders for recertification, confirmation of online application submission, upcoming appointments, required documentation, and e-notices.

ACCESS HRA mobile is available in multiple languages, including English, Spanish, Arabic, French, Korean, Russian, and Simplified Chinese. This makes it accessible to a wide range of users.

Overview

NYC ACCESS HRA is a Freeware software in the category Home & Hobby developed by Department of Information Technology And Telecomm.

The latest version of NYC ACCESS HRA is 4.4, released on 12/18/2024. It was initially added to our database on 09/10/2023.

NYC ACCESS HRA runs on the following operating systems: Android/iOS.

Users of NYC ACCESS HRA gave it a rating of 5 out of 5 stars.

Pros

  • Allows New York City residents to access a variety of social service benefits and resources
  • Convenient online platform for applying for benefits and managing case information
  • Helps users navigate through the complex process of applying for assistance programs
  • Provides information on available resources and programs to assist residents in need

Cons

  • May be difficult for some users to navigate the online platform if they are not tech-savvy
  • Dependence on online platform may exclude individuals without reliable internet access
  • Possible privacy concerns regarding personal information stored on the platform

FAQ

What is NYC ACCESS HRA?

NYC ACCESS HRA is a mobile app developed by the Department of Information Technology And Telecomm (DoITT) that allows New York City residents to access their HRA benefits and services.

What can I do with NYC ACCESS HRA?

With NYC ACCESS HRA, users can view benefit balances, upcoming appointments, upload documents, report changes, and access important notifications related to their HRA benefits.

Is NYC ACCESS HRA free to use?

Yes, NYC ACCESS HRA is free to download and use for all New York City residents who receive benefits through the Human Resources Administration.

Which platforms are supported by NYC ACCESS HRA?

NYC ACCESS HRA is available for both iOS and Android devices, allowing users to download and access the app on their smartphones or tablets.

How secure is NYC ACCESS HRA?

NYC ACCESS HRA takes data security seriously and employs industry-standard encryption protocols to protect user information and ensure confidentiality.

Can I apply for benefits through NYC ACCESS HRA?

While users cannot apply for benefits directly through the app, they can access information about available programs and eligibility requirements to guide them in applying for benefits.

Is customer support available for NYC ACCESS HRA users?

Yes, NYC ACCESS HRA provides customer support services for users encountering technical issues or requiring assistance in navigating the app's features.

Can I use NYC ACCESS HRA if I do not receive HRA benefits?

NYC ACCESS HRA is specifically designed for individuals who receive benefits through the Human Resources Administration (HRA) and may not be suitable for those who do not qualify for such assistance.

Does NYC ACCESS HRA offer language support?

Yes, NYC ACCESS HRA offers language support in multiple languages to cater to the diverse population of New York City residents accessing HRA benefits.


Boris Weber

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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